This section explains how to display a banner on your online store to prompt logged-in customers to link their LINE ID.
This feature allows you to display a banner on your online store to prompt logged-in customers who have completed member registration but have not yet linked their LINE ID.
In your Shopify admin, go to Online Store > Themes, then click the “Customize” button for either the Current theme or a theme in the Theme library.
From the left-hand menu, click “App embeds”, then turn on the toggle for “LINE ID Linkage Banner” from the list.
Click the arrow icon to open the detailed settings, then configure the message displayed in the banner and its display position.
After configuring the settings, click the "Save" button.
The LINE ID Linkage Banner is displayed only when the customer has completed member registration but has not yet linked their LINE ID.
If the banner is not appearing, possible reasons include:
If the customer has already linked their LINE ID, they can unlink it from the My Page.
If the banner overlaps with other elements—such as the Shopify Inbox icon—you can manually adjust its position (top, bottom, left, or right) by editing the code.
If you need assistance, feel free to contact our support team.
Support contact: support@socialplus.jp
Other Storefront Display Settings
If the feature does not work as expected after setup, please refer to our Troubleshooting page (Japanese) for more information.
If you have any questions, feel free to contact our support team.
Support contact: support@socialplus.jp
Please feel free to contact us with any questions or concerns about CRM PLUS on LINE.