Shopify App "CRM PLUS on LINE"
Setup Manual

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Basic Settings

1. Create a LINE Official Account

This section explains how to create a LINE Official Account and configure the basic settings needed for LINE ID linking.

2. Register Your LINE Channel Information in the App

This section explains how to register the LINE channel information you set up in step 1 into the Shopify app “CRM PLUS on LINE”.

LINEのチャネル情報をアプリに登録する

3. Issue a Password for “Message Manager”

This section explains how to set up the login credentials for the messaging tool “Message Manager”.

メッセージマネージャーのパスワード発行

4. Encourage ID Linking on My Page

This section explains how to prompt users to link their LINE ID from My Page after completing member registration.

5. Encourage LINE ID Linking on the Post-Purchase Thank You Page

This section explains how to promote linking their LINE ID and friend addition by adding a block with a LINE linking button and a brief explanation of its benefits to the thank you page after purchase.

購入完了後のサンクスページでLINEのID連携を促す

6. Display a Banner on Your Online Store to Encourage LINE ID Linking

This section explains how to display a banner on your online store to prompt logged-in customers to link their LINE ID.

ストアにLINEのID連携を促すバナーを表示する

CRM PLUS on LINE User Guide

This section introduces the different functions that can be performed with CRM PLUS on LINE, including LINE integration from EC sites, customer management, message delivery, rich menus, membership cards, and LINE login.

活用ガイド
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Start using LINE in conjunction with Shopify!

The Shopify application "CRM PLUS on LINE" offers almost all functions from the Free (free) plan.
You can also view the setup procedure from the administration screen, so please feel free to install and try it out!

チェックアウトリマインドを自動で配信する

Deliver Abandoned Checkout Messages Automatically

You can automatically deliver Abandoned Checkout Messages to users who have linked their LINE account and abandoned the checkout process.
View Manual (Japanese)

再入荷通知をLINEで配信する

Deliver Restock Alerts on LINE

You can automatically deliver Restock Alerts to users who have linked their LINE account and requested to be notified. Integration with the Shopify app “AMP – Back in Stock” is required.
View Manual (Japanese)

発送・ID連携をトリガーにしたステップ配信

Deliver Step Messages Triggered by Shipping or ID Linking

You can set up Step Messages triggered by events such as order shipment or LINE ID linking, including shipping notifications and ID linking coupons.
View Manual (Japanese)

チェックアウトリマインドを自動で配信する

Segmented Messaging Using Shopify Customer Data

You can deliver different messages to users who have linked their LINE account by using Shopify customer tags and customer segments.
View Manual (Japanese)

チェックアウトリマインドを自動で配信する

Deliver Flex Messages

You can set up the delivery of Flex Messages, which offer a high degree of layout flexibility, including carousel-style (card-type) messages.
View Manual (Japanese)

閲覧商品のリマインド配信(Standardプラン以上)

Deliver Browse Abandonment Messages Automatically (Standard Plan and above only)

You can automatically deliver up to 5 Browse Abandonment Messages based on the user’s most frequently viewed products.
View Manual (Japanese)

カートリマインドを自動で配信する(Standardプラン以上)

Deliver Abandoned Cart Messages Automatically (Standard Plan and above only)

You can automatically deliver Abandoned Cart Messages to users who have linked their LINE account and left items in their cart.
View Manual (Japanese)

タブ型リッチメニューを作成する

Create Tabbed Rich Menus

You can create tabbed rich menus that appear at the bottom of the LINE Official Account chat screen, allowing you to make effective use of limited space.
View Manual (Japanese)

If you're looking to leverage Shopify and LINE integration, leave it to us!

Please feel free to contact us with any questions or concerns about CRM PLUS on LINE.