This section will show you how to register the LINE channel information you set up in Part 1 to the Shopify application "CRM PLUS on LINE".
If you have not yet set up a LINE Official Account, click here.
Log in to LINE Developers.
Open the "Basic settings" tab of the LINE Login channel and copy the "Channel ID".
Login to the Shopify store.
In the Shopify application "CRM PLUS on LINE", paste in LINE Settings > LINE Login Channel Settings > Channel ID for LINE Login.
Return to LINE Developers and copy "Channel secret" under the "Basic settings" tab.
Return to the CRM PLUS on LINE application administration screen and paste it into "Channel Secret for LINE Login" under "LINE Login Channel Settings".
Copy the "Callback URL" in "LINE Login Channel Settings".
Return to LINE Developers, open the "LINE Login" tab, and click the "Edit" button under "Callback URL.
Paste the Callback URL you just copied and click the "Update" button.
Return to the CRM PLUS on LINE application management screen and select how you would like to display the "Auto Add Friends Settings".
Please check the recommended settings for each app pricing plan.
Return to LINE Developers, open the "Basic settings" tab for the Messaging API channel, and copy the "Channel ID".
Return to the CRM PLUS on LINE app admin screen and paste it into the "Messaging API Channel ID" under "Messaging API Channel Settings".
Return to LINE Developers and copy "Channel secret" in the "Basic settings" tab.
Return to the CRM PLUS on LINE app administration screen and paste the information into the "Messaging API channel secret" under the "Messaging API Channel Settings" tab.
This setting is required only when using the "chat function of CRM PLUS on LINE".
If you do not wish to use it, please skip this section and go to "4. Issue Password for Message Manager".
*Skip this setting if you are using another company's distribution or chat tool in combination.
*You can use CRM PLUS on LINE (except for the chat function) without Webhook settings.
First, copy the "Webhook URL" under "Chat function Settings" in "Messaging API Channel Settings".
Return to LINE Developers, open the "Messaging API" tab, and click the "Edit" button under "Webhook URL".
Paste the Webhook URL you just copied and click the "Update" button.
※Only one Webhook URL can be registered. If the Webhook URL is already registered, it may be used by another tool.
Enable "Use webhook" and "Webhook redelivery".
※Please note that if you enable the use of Webhook, you will not be able to use the chat function. You can use the customer support features with equivalent functionality in the Social PLUS message manager, but past chat history will not be carried over.
※By enabling "Webhook redelivery", a webhook will be resent from the LINE platform after a certain period of time even if the webhook is not received for some reason.
Return to the CRM PLUS on LINE administration screen and click the "Save" button.
This completes the channel settings for LINE.
In order to deliver messages from Shopify, you must log in to our message delivery tool, Message Manager.
Login to the Shopify store and click "Setting up Message Manager" from the CRM PLUS on LINE application management screen.
Click Set Password.
Enter your new password and click "Save".
After a successful save, you will be able to log in to Message Manager.
※Messages are distributed via "LINE Broadcast" in the CRM PLUS on LINE application management screen.
By integrating Shopify and LINE, you can easily introduce CRM measures such as message delivery based on customer information and purchase history.
Send a reminder message to users who have put a product in their cart but forgot to purchase it, asking them if they have forgotten to buy it. to users who have forgotten to purchase a product after adding it to their cart.
You can also use the Shopify Flow app to automate delivery triggered by specific conditions, such as "when a favorite item is restocked".
For other measures, please refer to the Shopify App "CRM PLUS on LINE" Feature Guide.
We can also offer suggestions on how to design and operate in combination with other Shopify apps.
Please feel free to contact us with any questions or concerns about CRM PLUS on LINE.